Job Description

About Us  

Founded in 1989, The Neiders Company is a fully integrated real estate investment firm based in Seattle, Washington. We currently own and operate over 85 apartment and extended-stay communities throughout the Pacific Northwest and Southwestern United States. Our commitment to accountability and legendary service drives our success, and we are seeking a hands-on, safety-conscious Maintenance Supervisor to support one of our weekly stay properties —a setting that requires operational agility, strict security protocols, and a customer-first approach.  

Job Overview  

As the Maintenance Supervisor for a weekly stay property, you will lead all maintenance operations in a fast-paced, high-demand environment . This role requires proactive problem-solving , effective communication, high sense of urgency , and the ability to manage a diverse and transitional guest population . You will be responsible for ensuring the safety, cleanliness, and functionality of the property while maintaining the highest standards of service and professionalism.  

Key Responsibilities  

Accountability & Operations  

• Oversee all maintenance tasks, including unit turnover, repairs, preventive care, and emergency response. 
• Maintain organized records of work orders, inspections, materials, and inventory. 
• Respond quickly to urgent maintenance needs common in transient occupancy settings. 

Customer Service & Resident Support  

• Provide legendary customer service, balancing professionalism with assertiveness when handling guest issues. 
• Communicate clearly with guests and management regarding maintenance timelines and expectations. 
• Foster trust and consistency through visibility, availability, and responsiveness. 

Team Supervision & Leadership  

• Ensure all work meets quality, safety, and regulatory standards with minimal downtime. 
• Lead, train, support and set clear expectations around safety, performance, and quality standards. 
• Cultivate a work environment that is respectful, efficient, and compliant with property policies. 

Safety, Security & Compliance  

• Support security efforts aligned with high-security operational standards. 
• Conduct regular safety inspections and promptly address hazards or violations. 
• Partner with property leadership in crisis response or safety escalations as needed. 

Turnover & High-Volume Maintenance  

• Manage quick unit turnovers with attention to cleanliness, functionality, and readiness. 
• Coordinate closely with housekeeping and front desk to maintain daily operational flow. 
• Monitor wear-and-tear trends in a short-term stay environment and implement preventive strategies. 

Qualifications  

• High school diploma or equivalent; vocational or technical training preferred. 
• 5+ years of property maintenance experience, including 2+ years in a supervisory role. 
• Proficiency in HVAC, electrical, plumbing, appliance repair, and general construction. 
• Experience working in high-security, high-turnover housing or hospitality preferred. 
• Strong organizational, communication, and interpersonal skills.
• Ability to work evenings, weekends, and on-call as needed. 
• Must have reliable transportation and valid driver’s license. 

Why Join Us? 

We offer a strong compensation and benefits package, plus the chance to make an impact at a mission-driven company that values hard work and integrity.  

• Full benefits: Medical, Dental, Vision 
• Matching 401(k) 
• 15 days PTO, 8 Paid Floating Holidays 
• Housing discounts at TNC properties 
• Recognition programs through Nectar & Gifted 
• Employee Assistance Program 
• Career advancement opportunities 
• Discounts through MetLife 

Join us in shaping a safe, efficient, and guest-centered environment where every stay feels like home.  

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