Job Description

Description

Select Staffing is now hiring a Call Center Rep for an Ambulance company located on the West Side.

12 hour Shifts- PM Schedule

3 days a week

Sunday, Monday, & Tuesday

Hours: 6pm to 6am

Responsibilities and Duties: 

• Dispatch ambulances to locations based on customer requests, specifications and medical needs.
• Relay and receive necessary information to and from the ambulance crews.
• Scheduling of ambulance runs (emergent and non-emergent)
• Monitor personnel and or equipment locations and utilization using a System Status Management approach.
• Notify personnel about traffic problems such as construction areas, accidents, congestion, weather conditions and other hazards.
• Support timely and efficient movement of ambulances according to system status management.

#nowhiring

Requirements:

• Willing to attend classes/courses as necessary to obtain, and maintain EMD certifications
• able to professionally and politely communicate with all types of callers.
• Proficient with the use of computers, computer software and typing.
• to take and pass a typing test to demonstrate at minimum 35 wpm typing speed.
• All candidates must be familiar with Albuquerque metro, surrounding areas and to be able to complete a NM State map quiz.
• a recipient a of High School diploma or GED Customer service skills Medical background is a plus

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