SUMMARY
Provide promptly, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes and resetting tables.
ESSENTIAL DUTIES AND RESPONSIBILITIES
These include the following:
Develop and maintain professional functional working relationships with IHOP employees and guests.
Execute the “Service Guidelines” per the IHOP SOP to ensure a high – quality guest experience.
Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
Comply with SOP methods in regard to guest checks and server banking procedures.
Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
Comply with all local and SOP health, sanitation, and safety guidelines.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee frequently is required to use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; and climb or balance. The employee frequently is required to stand; walk; stoop; kneel, crouch, or crawl; talk, hear, and be aware of surroundings; and taste or smell. The employee occasionally must lift and/or move up to 25 pounds.
One of the largest operators of IHOP Casual Family Dining restaurants. We care about our employees and have a large loyal employee base. Come join us!
...Imagine having the opportunity to transform how people stream, share, and stay connected with telecommunication services. As a Sales Enrollment Representative, youll do exactly that, turning cutting-edge fiber technology into must-have solutions for customers. By blending...
...Embassy Suites by Hilton Miami Airport is looking to welcome a Security Officer to join their team! The ideal candidate holds a minimum of 6 months experience... ...: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work...
...lead the way for others too. Were hiring full-time Food Service Supervisors to join our passionate Food Services Team. Alongside a manager who will help coordinate and lead operations, youll help oversee staff, collaborate with teammates, and help where needed. We can...
...affecting team members, review and process reports, complete ad hoc requests as well as perform data entry into all systems used by CFI/Westgate Resorts for benefit administration (ADP, Plan Source, TransAmerica and Lawson). Responsible for complying with all...
...workstations, and equipment. Maintains a positive demeanor towards guests, customers, clients, co-workers, etc.. Adheres to Aramark safety policies and procedures including proper food safety and sanitation. Ensures security of company assets. At Aramark,...