Job Description

Please note this is for San Francisco, CA, United States. You only need toapply to one location if there are multiple listed for the job.

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At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

Ripple is looking to hire a Salesforce Administrator to join a small but mighty Salesforce team. This is a hands‑on role, where you will work on some of the most meaningful business applications at Ripple, helping to build and implement scalable, easy‑to‑use, and easy‑to‑maintain business solutions. The ideal candidate is a self‑starter with a bias for action and results, and has the ability to communicate effectively and run cross‑functional initiatives.

WHAT YOU’LL DO:

• Work with a small Salesforce team to design, build, and maintain solutions across the GTM (Go-To-Market) organization
• Independently work with stakeholders to define and document development requirements for new or enhanced functionality
• Build new or enhanced functionality or bug fixes on the Salesforce platform in line with release and governance processes
• Assist in the creation and maintenance of technical and design documentation as well as end‑user guides. Support the training of new users as needed.
• Provide support related to third‑party integrated apps and workflows as needed
• Assess the impact of new requirements on Salesforce.com and optimally balance user‑requested functionality with long term platform stability and scalability
• Help support basic administrative functions including user account maintenance, reports and dashboards, troubleshooting, and other routine tasks as needed

WHAT YOU'LL BRING:

• 3+ years of hands‑on experience with the Salesforce platform
• Salesforce Administrator certification is required. Additional certifications are great!
• Pardot experience or familiarity with other marketing automation platforms (Hubspot, Marketo, etc.) is a plus
• Experience or familiarity implementing and supporting GTM tools such as ZoomInfo, Gong, Outreach, Docusign, etc. is a strong plus.
• Proven ability to design and implement new processes and facilitate user adoption
• A proven ability to understand and articulate complex requirements
• Solid understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, flows, custom views, and other content of advanced complexity
• Experience building flows and using declarative automation features
• A basic understanding of Apex and Lightning Web Components is helpful, but not required
• Have a customer service mentality and demonstrate a sense of urgency when working with internal clients
• Creative and analytical thinker with strong problem‑solving skills

For positions that will be based in CA, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.

CA Annual Base Salary Range

$112,000 — $140,000 USD

WHO WE ARE:

Do Your Best Work

• The opportunity to build in a fast‑paced start‑up environment with experienced industry leaders
• A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
• Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
• In‑office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
• Bi‑weekly all‑company meeting - business updates and ask me anything style discussion with our Leadership Team
• We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances

• Competitive salary, bonuses, and equity
• Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
• Employee giving match

Take Care of Yourself

• R&R days so you can rest and recharge
• Generous wellness reimbursement and weekly onsite & virtual programming
• Generous vacation policy - work with your manager to take time off when you need it
• Industry‑leading parental leave policies. Family planning benefits.
• Catered lunches, fully‑stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full‑time employees.

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

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