Job Description

Location: Danbury, CT

Job Title: Residential Lead Drain Technician

Are you a highly proficient Drain Technician ready to step into a leadership role managing complex residential service drain cleaning and repair jobs? We are seeking an expert with a required Connecticut P-2 license to provide top-tier diagnostics, deliver superior repairs, and mentor junior technicians. If you are focused on technical mastery and delivering the best customer service, join our winning team!

Success as a Residential Lead Drain Technician entails efficiently diagnosing and resolving drain and sewer line issues for both residential and commercial clients. By expertly utilizing specialized equipment and techniques, you'll effectively clear clogged drains, conduct thorough sewer line inspections, and provide tailored solutions to prevent future blockages.

Responsibilities and Expectations:

• Respond promptly to service calls to diagnose and resolve drain and sewer line issues.

• Utilize drain cleaning equipment such as snakes, hydro-jetting machines, and augers to clear blockages.

• Conduct sewer line inspections using cameras to identify the source of problems and recommend solutions.

• Provide accurate estimates for services and obtain customer approval before beginning work.

• Communicate effectively with customers to explain the nature of the problem and recommended solutions.

• Maintain accurate records of service calls, including work performed and materials used.

• Adhere to safety protocols and regulations to ensure a safe work environment for yourself and others.

• Act as the senior technical resource on the service team, providing expert guidance and mentorship to less experienced technicians during complex service calls.

Requirements:

• Required: 3-5 years of experience in residential drain cleaning

• P-2 (Plumbing and Piping Limited) License is REQUIRED.

• Demonstrated experience in taking ownership of jobs, providing high-level diagnostics, and leadership or mentoring.

• Strong technical knowledge of residential plumbing systems and drain cleaning equipment

• Proficiency with technology, including using an iPad and company smartphone for daily job management.

• Must have a valid driver's license and maintain a clean driving record.

What Can We Do for You?

• Competitive Pay of $25.00 - $45.00/hr (Depending on Experience and License).

• Company Phone and iPad provided for efficient job management.

• A stable work environment where your leadership is valued.

• Continuous professional training and development opportunities.

• Medical, dental, and vision insurance

• Long-term disability, short-term disability, and company-paid life insurance.

• 401K plan with company match.

• PTO and paid holidays.

The compensation for this position is expected to range between $25.00 - $45.00 per hour. This range is a good-faith estimate, based on the qualifications necessary for the position, including experience, licensing, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, the expected quality and quantity of work, and internal pay alignment, as needed.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

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