Job Description

Department Supervisor – Mountaire Farms (Millsboro, DE)

Primary Purpose:

Ensures the successful execution of department operations by aligning procedures, people, and resources to accomplish established goals regarding quality, efficiency, and safety. Provides leadership that fosters accountability, continuous improvement, and a culture of compliance.

Major Duties & Responsibilities:

• Daily operations management: Ensure orders are fulfilled accurately and on time, maintaining correct staffing levels to meet production demands.
• Process adherence: Enforce Standard Operating Procedures (SOPs) and Good Production Practices (GPPs) to maintain consistency and reliability.
• Quality assurance: Monitor product quality and packaging specifications; implement corrective actions for defects and drive improvement initiatives.
• Food safety compliance: Uphold USDA and HACCP regulations, promptly addressing deviations and ensuring pre‑operation sanitation guidelines are met.
• Performance metrics: Achieve department goals including BMPH, Cost/lb., PPMH, and A Grade %.
• HR and safety administration: Complete Kronos and Oracle HCM timekeeping and time‑off requests; ensure timely completion of safety and certification training.
• Team leadership: Supervise, coach, and develop team members to build skills, improve engagement, and maintain a safe, respectful workplace.
• Cross‑functional collaboration: Partner with maintenance, quality assurance, HR, and logistics teams to resolve issues and streamline operations.
• Continuous improvement: Identify opportunities to reduce waste, improve efficiency, and enhance employee safety and well‑being.
• Reporting and documentation: Maintain accurate records of production, safety incidents, and compliance audits; prepare reports for management review.

Qualifications:

• Education: High School Diploma or equivalent required; Bachelor’s degree preferred in Agriculture, Operations Management, or Business.
• Experience: 3+ years of demonstrated supervisory experience in lieu of degree; prior poultry or food manufacturing experience strongly preferred.
• Technical knowledge: HACCP certification/experience; familiarity with USDA regulations on sanitation and pre‑operations.
• Leadership skills: Proven ability to lead diverse teams, resolve conflicts, and foster accountability.
• Communication skills: Strong written and verbal communication; ability to deliver clear instructions and feedback.
• Problem‑solving: Demonstrated ability to troubleshoot operational issues and implement effective solutions under time constraints.
• Technology proficiency: Experience with Kronos, Oracle HCM, and Microsoft Office Suite; ability to learn new systems quickly.
• Physical requirements: Ability to work in a fast‑paced production environment, including standing for extended periods and lifting up to 50 lbs.
• Schedule flexibility: Willingness to work varied shifts, weekends, and holidays as needed to support production demands.

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