Job Description

Job Description and Duties

The California Student Aid Commission (CSAC) is seeking a Chief Technology Officer who will  serve as the Operations Branch Chief. In this role, you will be hands-on and be responsible for  the direction, oversight, and operation of the Commission’s infrastructure services. You will  directly and through subordinate resources, provide expert consultation on complex, technical  Information Technology (IT) related issues and provide leadership and direction to a diverse  group of IT professionals and contract staff with different skill sets.

This advertisement will remain open until the position has been filled.  Applications will be reviewed after each cutoff date, the 1st and 15th of each month, with the  first cutoff date being September 15, 2025.

You will find additional information about the job in the .

Working Conditions

• Exposure to computer screens and other basic office equipment.
• Work in a climate-controlled office environment, open office space with artifical lighting.
• Attend meetings in designated conference rooms and be willing to travel to off-site locations.

• Current residency in the State of California is required. This position is location is designated in Rancho Cordova, California and may be eligible for hybrid teleworking. The amount of telework is at the discretion of the Department and based on CSAC’s current telework policy. While CSAC supports telework, regular in-person attendance will be required at CSAC’s Rancho Cordova location based on operational needs. Teleworking from outside the State of California is strictly prohibited.

Special Requirements

Candidates are required to submit a Statement of Qualifications (SOQ). The SOQ is a  narrative discussion of how the candidates’ education, training, experience, and skills qualify  them for the position. A résumé is not considered an SOQ. Applications received without an SOQ may be rejected.

The SOQ should be typed, Arial 12-point font, single spaced with one-inch margins and must be a minimum of one (1) page, not to exceed two (2) pages in length, and clearly titled "Statement of Qualifications".  Responses must be answered and numbered in the same as order as the following questions:

1. Describe a time when you led a major technology project. Please include details from initiation  to completion.
2. Describe your preparation, experience and outcomes related to Cybersecurity compliance audits .
3. Describe your experience with hosting web applications using the AWS Cloud environment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• You approach IT solutions from a security first perspective.

• You enjoy developing and mentoring staff and highly functional teams

• You have experience with Cloud Services, Office365, JIRA, GitHub, SharePoint and ManageEngine Service Desk Pro.

• You have experience with enterprise service support (help desk).

• You have knowledge of server administration.

• You have experience with managing contracts and vendors.

• You have experience in infrastructure support and network management.

• You have a basic understanding and experience with project management.

• You have knowledge and experience in process development.

• You have experience with and knowledge of all phases of the IT Systems Development Lifecycle.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Application Instructions

A completed application package must include the following:

• On the Examination/Employment Application (STD. 678) enter the Position Number, Position Title, and Job Control Number in the "Examination(s) or Job Title(s) For Which You Are Applying" section.
• "To" and "From" dates (Month/Day/Year) and total hours worked per week for all employment history listed on the STD. 678.
• Name, address, and phone numbers of current and former employers and supervisors.
• "To" and "From" dates (Month/Day/Year) on the resume (if applicable).
• State employees must list the specific departments for which they worked and indicate the specific civil service classification held (not working titles).
• All required documents listed in the "Required Application Documents" section.
• If you are meeting minimum qualifications with education, you must include a copy of your official/informal transcripts for verification. These transcripts must include your name and the name of the school. Official transcripts may be required upon appointment.
• If you have a degree from outside of the United States, you must also submit an evaluation of this degree to determine its US equivalency. If you need an evaluation, you can visit this website to find organizations that provide these services.

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification must be included in your completed Application Package to demonstrate how you meet the Minimum Qualifications for the position.

Failure to provide the information listed above may disqualify you from consideration for this recruitment.

Resumes, Cover Letters, etc. DO NOT replace the required, completed Examination/Employment Application (STD. 678).

Personally Identifiable Information:
Please do not include your Social Security Number, date of birth, veteran status, personal photos, LEAP information, or any other personally identifying information on any of your documents in your application package.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A Statement of Qualifications is REQUIRED. Please refer to the Special Requirements sections for instructions.

Job Tags

Permanent employment, Full time, Contract work, Work at office, Remote work,

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