Job Description

Job description:

Job Title: Bilingual Security Officer (Spanish/English) - Luxury High-Rise.

Company: SMI.

Location: Edgewater, Miami, FL.

Compensation: $18.00 per hour.

Employment Type: Full-time & Part-time positions available.

About SMI: SMI is a leading security services provider, dedicated to delivering exceptional safety and peace of mind to our clients. We are seeking highly professional and dedicated individuals to join our team and secure a prestigious new luxury high-rise building in the vibrant Edgewater area.

Job Summary: SMI is looking for a highly motivated, professional, and customer-service-oriented Bilingual Security Officer to join our team at a new luxury high-rise residential building in Edgewater. The ideal candidate will possess excellent communication skills in both Spanish and English, demonstrate a strong commitment to safety and security, and uphold the highest standards of professionalism. This role requires an individual who is physically capable of prolonged standing and walking, possesses exceptional report-writing abilities, and presents a clean-cut, professional appearance. Flexibility to work weekends is a must.

Key Responsibilities:

Access Control and Visitor Management:

• Greet all residents, guests, and vendors with a warm and professional demeanor.
• Verify identification and credentials for all individuals entering the property.
• Manage visitor logs and issue temporary access passes as per building protocols.
• Direct visitors appropriately and provide clear instructions.

Patrol and Surveillance:

• Conduct regular patrols of the interior and exterior of the property, including common areas, amenities, and parking facilities.
• Monitor surveillance cameras and alarm systems to identify and address any suspicious activities or security breaches.
• Respond promptly and appropriately to alarms and emergency situations.

Emergency Response:

• Act as a primary point of contact for residents and staff in emergencies.
• Implement established emergency procedures, including fire alarms, medical emergencies, and evacuations.
• Coordinate with emergency services (police, fire, EMS) as needed.

Customer Service Excellence:

• Provide exceptional customer service to residents, guests, and staff, addressing inquiries and concerns in a helpful and professional manner.
• Anticipate and respond to the needs of residents, fostering a safe and welcoming environment.
• Maintain a polite, approachable, and respectful attitude at all times.

Report Writing and Documentation:

• Prepare clear, concise, and detailed incident reports, daily activity logs, and other required documentation.
• Accurately record all relevant information, including dates, times, individuals involved, and actions taken.
• Maintain organized and accessible records for future reference.

Maintain Professionalism and Appearance:

• Present a clean-cut and professional appearance at all times, including a clean shave and adherence to uniform standards.
• Maintain a high level of personal grooming and hygiene.

Physical Demands:

• Ability to stand for long periods of time (up to 8-12 hours per shift).
• Ability to walk for extended periods, covering large areas of the property.
• Ability to lift up to 25 pounds occasionally.
• Ability to climb stairs as needed.

Team Collaboration:

• Work effectively as part of a security team, collaborating with colleagues and supervisors.
• Communicate effectively with building management and staff regarding security matters.

Adherence to Policies:

• Strictly adhere to all company policies, procedures, and post orders.
• Comply with all local, state, and federal regulations pertaining to security services.

Qualifications:

• Bilingual Proficiency: Fluent in both Spanish and English (verbal and written communication). This is a mandatory requirement.
• Experience: Previous security experience, particularly in a luxury residential or hospitality environment, is highly preferred.
• Customer Service Skills: Proven track record of providing excellent customer service.
• Communication Skills: Exceptional verbal and written communication skills.
• Report Writing: Strong ability to write clear, concise, and detailed reports.
• Professionalism: High degree of professionalism, integrity, and discretion.
• Physical Stamina: Ability to stand and walk for prolonged periods.
• Flexibility: Must be flexible to work various shifts, including evenings, nights, weekends, and holidays.
• Appearance: Must maintain a clean-cut and clean-shaven appearance.
• License/Certification: Valid Florida Class D Security Officer License is required. (If not currently held, willingness to obtain immediately upon hire is expected).
• Background Check: Successful completion of a comprehensive background check.

To Apply:

Interested candidates are invited to apply in person at:

SMI 6802 NW 77th Court, Second Floor Miami, FL 33166.

Please bring your resume and come dressed in business professional attire for a meet and greet with the General Manager of the property.

Job Types: Full-time, Part-time.

Pay: $18.00 - $18.01 per hour.

Expected hours: 16 - 40 per week.

Benefits:

• Health insurance.
• Paid time off.
• Referral program.

Schedule:

• 8-hour shift.
• Day shift.
• Evening shift.
• Holidays.
• Night shift.
• On call.
• Overnight shift.

People with a criminal record are encouraged to apply.

Education:

• High school or equivalent (Required).

Experience:

• Security: 3 years (Required).

Language:

• English (Required).
• Spanish (Required).

License/Certification:

• Class D Security (Required).

Location:

• Miami, FL 33137 (Required).

Shift availability:

• Night Shift (Required).
• Overnight Shift (Required).

Ability to Commute:

• Miami, FL 33137 (Required).

Ability to Relocate:

• Miami, FL 33137: Relocate before starting work (Required).

Work Location: In person.

Job Tags

Hourly pay, Full time, Temporary work, Local area, Immediate start, Relocation, Flexible hours, Shift work, Day shift, Afternoon shift,

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