Job Description

Description:

SAIL Property Management

Legendary Service. Operational Mastery.

At SAIL, we're building something bigger than a management company. Our Core Focus is positively impacting lives-one resident, teammate, owner, and partner at a time-while delivering relationship-driven property management that blends operational discipline with creative innovation. We're on a clear course: growing to 9,000 units by 2028 and 25,000 units over the next decade, fully centralized, with documented core processes and 225 "right people in the right seats." The Affordable Multi-Site Business Manager is a key piece of that future.

What This Role Is All About

You'll oversee a small portfolio of affordable communities, acting as the operational hub and culture carrier for your sites. Your work protects compliance, drives performance, and creates a consistently great experience for residents and teams across properties.

This role is for someone who:

• Loves owning outcomes rather than just completing tasks
• Can zoom out to see the big picture and zoom in on the details that matter
• Wants to grow with a company that is scaling fast, centralizing smartly, and investing heavily in people, process, and performance

You don't have to know everything on day one. If you bring drive, discipline, and a genuine desire to learn affordable housing deeply, we'll invest in your development.

How You'll Contribute

Lead Affordable Operations Across Multiple Sites

• Oversee day-to-day operations for a small portfolio of affordable communities, ensuring consistent execution of SAIL standards.
• Partner with onsite teams and centralized support to keep leasing, renewals, turns, and work orders on track.
• Help bring our centralization plan to life by embracing shared processes and systems.

Champion Compliance & Quality

• Support LIHTC, 4D, and other affordable program requirements across your sites.
• Ensure files, certifications, and recertifications are accurate and organized, working closely with central compliance (you're not alone in this).
• Prepare your properties to be audit-ready at all times through discipline, checklists, and clear follow-up.

Drive Performance & Transparency

• Monitor key metrics like occupancy, delinquency, and renewals across your portfolio.
• Use data to inform your actions and collaborate with leadership on NOI and performance goals.
• Contribute to SAIL's push for increased data transparency and "fewer things, greater results."

Elevate Resident & Team Experience

• Model SAIL's "Legendary Service" by communicating clearly, kindly, and consistently with residents.
• Support and coach onsite teams, reinforcing our standards and helping people perform at their best.
• Build strong, trust-based relationships with residents, teammates, owners, and partners.

How You Show Up (Our Core Values in Action)

• Giving Our Personal Best
  You show up prepared, engaged, and all-in for your properties and your team. You follow through and finish strong.
• Intellectual Curiosity
  You're eager to learn affordable programs, systems, and best practices. You ask "Why?" and "What's next?" and you're open to smarter ways of working.
• Valuing Relationships
  You know this business is built on trust. You listen, communicate clearly, and treat residents, teammates, and owners with respect and care.
• Enthusiasm
  You bring energy and positivity to your work. Even on hard days, people feel better after interacting with you.

Who Thrives in This Role

You might be:

• A strong Business Manager or Assistant Manager ready for multi-site responsibility
• An affordable housing professional looking for a more strategic role
• An operations-driven leader from property management or a related field who's excited to learn the affordable side

Most importantly, you:

• Take ownership instead of waiting to be told what to do
• Are organized and comfortable managing multiple priorities
• Want feedback, growth, and clear expectations
• Are motivated by being part of a growing, ambitious, relationship-driven, owner-aligned, and strategically bold company

If you're excited about where SAIL is going and you want to help build it-property by property, team by team-we'd love to talk.

Requirements:

Compensation details: 0 Yearly Salary

PI3352a96f396d-9212

Job Tags

Similar Jobs